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Introduction

Welcome to NBRM. This website is owned and operated by NBRM. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as noted in our Privacy Policy (please refer to the Privacy Policy section below for more information).

 

This agreement is in effect as of February 21, 2024.

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We reserve the right to change this User Agreement occasionally without notice. You acknowledge and agree to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

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CANCELLATION POLICY:
As a small business, we have to ask our clients to respect our policy and understand that we implement it for the financial viability of the business and our therapists.

We ask that if you need to change or cancel your appointment, you do this the day before your treatment. Our system will send you a reminder email or SMS of your appointment a day before as a reminder. Should you cancel on the day and we don't fill the appointment, we will charge 50% of the booking.

If clients consistently cancel at the last minute, we will request credit card details to secure their booking.

No Shows: This is when you don't come for your appointment and don't let us know. We charge full price for the missed appointment.

Nookal - Smart Practice Management

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All bookings are subject to Nookal Terms of Use and Privacy Policy.

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Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines. Wherein you understand that:

  1. To access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

  2. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.

  3. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide is strictly prohibited. You expressly agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.

  4. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

  5. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.

  6. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to your unauthorised activities, as explained above, and may incur criminal or civil liability.

  7. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally, we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any content to our website, then it is your responsibility to use them responsibly and ethically. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

  8. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any suggestive, inappropriate, or explicit language;
    ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
    Iii. Contains any unauthorized or unsolicited advertising;
    Iiii. Impersonates any person or entity, including any NBRM employees or representatives.

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We have the right at our sole discretion to remove any content that we feel, in our judgment, does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal and consent to waive any claim against us.

  1. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of NBRM and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary to use our Resources. Our privacy policy covers all information provided as part of our registration process.

  2. You agree to indemnify and hold harmless NBRM and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfil any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defence of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as reasonably requested.

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Privacy

Your privacy is very important to us, which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this

 

User Agreement.

Limitation of Warranties

By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:
i) the use of our Resources will meet your needs or requirements.
ii) Using our Resources will be uninterrupted, timely, secure or error-free.
iii) the information obtained by using our Resources will be accurate or reliable, and
iv) any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agree that:

  1. v) any content downloaded or otherwise obtained through the use of our Resources is done at your discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
    vi) no information or advice, whether expressed, implied, oral or written, obtained by you from NBRM or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

 

Limitation of Liability

In conjunction with the Limitation of Warranties, as explained above, you understand and agree that any claim against us shall be limited to the amount you paid, if any, for the use of products and/or services. NBRM will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages that you may incur as a result of using our Resources or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

 

Copyrights/Trademarks

All content and materials available on NBRM, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of NBRM. They are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site, is strictly prohibited unless specifically authorized by NBRM.

 

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, a breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information you may have on file with us, including any account or login information.

 

Governing Law

This website is controlled by NBRM. It can be accessed by most countries around the world. By accessing our website, you agree that the statutes and laws of our state, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

 

Guarantee

UNLESS OTHERWISE EXPRESSED, NBRM EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

 

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